Privacy policy

Privacy Policy

Last updated: July 10 2026

Dsignes Global ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us through dsignesglobal.com (the "website"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Information you provide directly:

• Name, email address, phone number, delivery and billing address (at checkout or account creation)

• Order details and purchase history

• Any information you submit through contact forms, WhatsApp, or customer support communication

• Account login details, if you create an account

b) Information collected automatically:

• IP address, browser type, device information

• Pages visited, time spent on site, referring website, and click behaviour

• Cookies and similar tracking technologies (see Section 4)

c) Payment information:

We do not collect or store your full card, UPI, or net banking credentials. Payments are processed by our third-party payment gateway partner(s), who handle this data under their own security and privacy standards.

2. How We Use Your Information

We use the information we collect to:

• Process, confirm, and deliver your orders

• Communicate with you about your order, account, or support queries

• Send order updates, shipping notifications, and (where you have opted in) promotional/marketing communications

• Improve our website, products, and customer experience

• Detect and prevent fraud, abuse, or security issues

• Comply with legal and tax obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Delivery/courier partners, to fulfil and ship your order

• Payment gateway providers, to process payments

• Service providers who support our website operations, analytics, or marketing (e.g., website hosting, email/SMS platforms, analytics and advertising tools such as Google Analytics or Meta)

• Government or regulatory authorities, where required by law

Any third party we share data with is expected to handle it securely and only for the purpose it was shared.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Keep your cart and login session active

• Understand website traffic and user behaviour (analytics)

• Show relevant ads on other platforms (e.g., Meta/Google remarketing), where applicable

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features (e.g., cart functionality).

5. Data Security

We use reasonable technical and organisational measures (such as secure checkout via our payment gateway and restricted access to customer data) to protect your personal information. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, including to comply with legal, accounting, or reporting obligations.

7. Your Rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to our legal/record-keeping obligations

• Withdraw consent for marketing communications at any time (e.g., by using the "unsubscribe" link or contacting us directly)

To exercise any of these rights, contact us using the details in Section 9.

8. Children's Privacy

This website is not intended for children under 18. We do not knowingly collect personal information from children.

9. Grievance Officer / Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your information is handled, please contact:

Dsignes Global

Near Peediyakkal Road, Kaloor, Ernakulam, Kerala 682018

Email: mail@dsignesglobal.com

Phone: 9895006310

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.